About our vouchers & referral process

Our vouchers are designed to provide individuals and families in need with the dignity of choice and access to food and daily living items. Accepted at a variety of local food retailers, these vouchers can be used to purchase groceries, fresh produce, dairy products, meat, hot meals, and essential hygiene products. Our goal is to ensure that those facing food insecurity have the flexibility to buy what they need.

  • What Vouchers Can Purchase:

    • Groceries
    • Fresh produce
    • Meat/Dairy products
    • Hot meals
    • Takeaway meals
    • Essential hygiene products
    • Baby products
  • What Vouchers Cannot Purchase:

    • Alcohol
    • Tobacco products
    • Lottery tickets
    • Any non-essential non-food items

How Vouchers Are Distributed:

Our vouchers are distributed through a network of trusted referral partners, including food banks and community organisations. These partners identify individuals and families in need and provide them with our vouchers. This ensures that the vouchers reach those who need them most, offering a dignified and efficient way to access food and daily living items from participating local businesses.

Referral partners use their existing referral processes to identify individuals and families in need. These processes are designed to ensure that support is given to those who need it most, based on criteria such as financial hardship and food insecurity. Once identified, these individuals are provided with our vouchers.

Voucher distribution partners

To maximise our impact, we collaborate with local referral partners who help us distribute our food vouchers to individuals experiencing food poverty. By becoming a referral partner, you can help us connect those in need with our vouchers.

How referral partners help:

Referral Partners are essential to the voucher programme. Their responsibilities include:

Identifying Those in Need

Referral Partners work within the community to identify individuals and families who are facing food insecurity. They use their expertise and understanding of the community to ensure vouchers are distributed to those who need them most.


Distributing Vouchers: Once identified, Referral Partners distribute food vouchers to eligible recipients. They provide guidance on how and where the vouchers can be redeemed, ensuring recipients can access food support easily.